Documentation
Getting StartedCreate an Echo

Create an Echo

Step-by-step guide to creating your first Echo on EchoPastel

This guide explains how to create an Echo, which is a feedback project associated with a website.

What is an Echo?

An Echo is a feedback project for a specific website. Each Echo allows you to:

  • Annotate any element of the page
  • Share the project with collaborators
  • Track all discussions and replies
  • Manage access permissions

Creation process

Step 1: Access Echo creation

From your dashboard, you can create a new Echo in several ways:

  • Click on the "New Website" or "Create an Echo" button
  • Use the keyboard shortcut if available
  • Access the creation page directly from the menu

Step 2: Add a website

In the creation form, you need to enter your website's domain:

  1. Enter the domain name in the provided field

    • Expected format: example.com
    • Do not include http:// or https://
    • Do not include www.
    • Valid examples:
      • example.com
      • my-site.fr
      • app.my-site.com
  2. Click on "Go" or press Enter

Step 3: Website verification

EchoPastel will now:

  1. Verify website accessibility

    • The system checks that the site is accessible
    • If the site is not accessible, an error will be displayed
  2. Load a screenshot

    • A screenshot of the homepage is automatically generated
    • This screenshot will be used as a preview of your Echo
  3. Upload the screenshot

    • The screenshot is uploaded to our servers
    • This may take a few seconds

Step 4: Echo creation

Once verification is complete:

  1. The Echo is automatically created
  2. You are redirected to the annotation page
  3. You can start placing annotations!

Error handling

Website not accessible

If the website is not accessible, you'll see the error: "Website is not reachable".

Possible solutions:

  • Check that the site is online
  • Verify that you entered the correct domain name
  • Make sure the site is not protected by a firewall

Timeout

If verification takes too long, you'll see: "Website check timed out".

Possible solutions:

  • Try again in a few moments
  • Check your internet connection
  • The site may be temporarily overloaded

Echo already exists

If an Echo with this URL already exists, you'll see: "Echo with this URL already exists".

Possible solutions:

  • Use the existing Echo
  • Archive the old Echo if necessary
  • Contact the owner of the existing Echo

Basic configuration

Once your Echo is created, you can:

Modify settings

  • Access Echo settings
  • Change the name if necessary
  • Configure access permissions

Share the Echo

  • Share by email with collaborators
  • Generate a public link
  • Configure sharing permissions

Limits by plan

The number of Echos you can create depends on your plan:

  • Free plan: 2 active Echos
  • Pro plan: Unlimited Echos
  • Lifetime plan: Unlimited Echos
  • Enterprise plan: Unlimited Echos

Tip: You can archive Echos to free up space on the free plan. Archived Echos remain accessible but no longer count toward your limit.

Next steps

Now that your Echo is created:

  1. Place your first annotation - Learn how to annotate elements
  2. Share your Echo - Invite collaborators
  3. Discover advanced features - Explore all possibilities

Best practices

  • Name your Echos clearly: Use descriptive names to easily find your projects
  • Organize by organization: Create organizations for different clients or projects
  • Archive old Echos: Keep your list clean by archiving completed projects